Sonja Almlie is the director of Project Management Practice, and teaches in project management, business analysis, and agile. She was the SME for the “PMP® Exam Prep – Ninth Edition,” and co-author of “PM Crash Course® – Second Edition.” She has over 20 years of experience, offering a wide range of real-world experience in business analysis and managing projects in IT, web technology, process optimization, usability, and marketing. She is certified as a CSM and the CCBA®.